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How do I resend an access e-mail to a holder ?

You've opened access to one of your company's subscribers, but he or she tells you he or she hasn't received the access e-mail.

The first step is to ask the owner to check his or her spam and junk mail files. 
If the e-mail cannot be found, follow these steps :

① Go to the account tab and select the relevant account :

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② Set accesses to NO then save :

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③ Once the accesses are set to NO, repeat the operation and set the accesses to YES, then save. This will send a new e-mail.

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